Testimonials
After being given my grandmothers diamond ring, we wanted to find a jeweller who specialised in reworking old jewellery into new pieces. After scouring online and reading reviews, we eventually found Gavin who already had an excellent reputation and many positive testimonials. Initial contact was very simple and Gavin very kindly agreed to meet on a Saturday to discuss what we wanted. Gavin was very patient and helpful during this time, as we weren’t sure what style we wanted ourselves. Once this has been decided upon, mock ups seen and a timeline established we left very happy and would return in a couple of weeks to pick up the ring. Staying in contact with Gavin during this process was very easy, quick and always a pleasure. We met Gavin in Birmingham to pick up the ring and we were immediately struck by the excellent quality and craftsmanship that had gone into the piece, alongside the fact that Gavin hadn’t compromised on build quality or detail. We left very happy and upon deciding we needed the ring to be a touch smaller, Gavin again very quickly sorted this and was again incredibly flexible in arranging meetings. Working with Gavin is a real joy, he is very friendly, professional and knowledgable and we would instantly recommend him to anyone, the ring really is absolutely stunning and far exceeding our expectations
Date of Posting: 12 March 2019
Posted By: Callum Pollendine
Posted By: Callum Pollendine
Working with Gavin was so easy and such a joy. He returned my email enquiry with a phone call and was so knowledgeable about his craft that I felt instantly reassured that he’d exceed my expectations. Although a simple design, Gavin phoned me at each stage of the design, making and engraving process and frequent photos were sent to show progress and confirm that my vision was the same as his. The final product was amazing and I wear it with pride daily. Thank you for surpassing my hopes in making a memory that I can wear.Date of Posting: 17 February 2019
Posted By: Alexandra
Posted By: Alexandra
It’s a bit like having a bespoke suit made for you compared with buying off the peg. No shiny showroom, no glossy sales people; instead you pay for the gold, the stones and the expertise.My wife’s engagement ring was not well designed, so after less than 10 years we had to have it remade. Gavin gave us a great deal of advice, valuable suggestions and sent us detailed designs to approve. My wife is delighted with the ring.
It may not be for everyone, but I enjoyed getting a peek behind the scenes of the Jewellery Quarter and some insights into ring design from a talented expert.
Date of Posting: 12 February 2019
Posted By: Rik Pipe
Posted By: Rik Pipe
Celebration of our 50th Wedding Anniversary.Ken and I wanted to mark this special occasion and so Ken came up with the fantastic idea of exchanging gold wedding rings to be worn on our right hand. After a lot of research Ken came across Gavin Macks in the old Jewellery Quarter. We have not been disappointed. Gavin showed us various designs and in the end we went for an engraved pair of rings with letters K and A inserted into hearts with 50 in between. Throughout Gavin was just perfect. We are extremely pleased with his workmanship and would have no hesitation whatsoever in recommending him.
Angela and Ken Martin
Date of Posting: 04 February 2019
Posted By: Ken and Angela MARTIN
Posted By: Ken and Angela MARTIN
I wanted an eternity ring for my wife. Having looked for and failed to find what I wanted , I realised that bespoke was the only way to go. I went to the only local jewellers ( so I thought ) that could make one for me , only to be told it was not possible. The diamond/ opal design I wanted was not feasible. Luckily, in conversation with one of Gavin’s previous clients , his name came up.
After one phone call where I outlined my ideas , he told me to leave it with him. 2 hours later he sent me a picture of a template he had designed. A few phone calls followed and in just over a WEEK , he hand delivered a ring that far surpassed anything I could have imagined.
I cannot praise Gavin enough for his artistry, service and professionalism.
My wife was absolutely delighted with her ring , and for that I am very grateful.
Date of Posting: 31 December 2018
Posted By: Steve
Posted By: Steve
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